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FAQs

Is there any difference between the product picture and the real thing?

The product pictures are all taken of the real thing. Due to factors such as shooting light and display color difference, there may be slight color difference. The actual color is subject to the real thing received. If you have strict requirements on color, you can contact customer service for more real-life details.

How to choose the right size?

Each product detail page is accompanied by detailed size parameters (length × width × height). It is recommended that you use a soft ruler to measure and compare, or refer to the model's back-carrying effect and size description on the page. If you still have questions, feel free to consult customer service for recommendations.

What logistics methods are supported? How long will it take to arrive?

A: The cooperating couriers are USPS, FedEx, UPS, DHL, etc. You can check the logistics progress in real time in the order details.

How long will the order be shipped?

Spot goods will be shipped within 48 hours after the order is successfully paid (except during statutory holidays and special events). Customized products generally take 2-3 weeks to make, and you will be notified as soon as possible if there are any changes.

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